We have many years experience in providing an ethical and effective care
Our staff training, alongside ongoing supervision and care management, enables us to provide a complete, accountable and responsible range of services to clients and their families.
We follow a stringent quality assurance framework and, along with the company’s clear structure and highly trained staff, ensures ethical and effective services.
Across life span care needs
Acquired brain injuries
Mental health difficulties
Physical disabilities
Learning disabilities
Autistic Spectrum Disorders
Progressive neurological illnesses
Lifelong neurological conditions
Complex needs, incl. forensic
Care coordination
Client visits
Staff management
Staff supervision
Comprehensive and client specific staff training
Support and rehabilitation plans
Risk assessment
Monitoring and reviewing
Robust recruitment
Client meet and greet
We can provide help with
Developing/regaining skills
Grief and loss
Carer distress
Physical health and disability
Anxiety including PTSD
Cognitive difficulties
Depression and low self-esteem
Identity
Relationships
Anger and stress management
Physical and sexual abuse
Eating disorders
Behavioural difficulties
Some clients need help to keep themselves and others safe, whilst respecting their right to make choices. We exercise inclusion and openness to make life less overwhelming. Clients are helped to understand their feelings, care for themselves and make safe decisions.
Change can lead to anxiety. Whether moving from inpatient services to the community, or entering adult services, we support and work with clients and families. We enable them to feel safe, help explore options, build on skills and prepare for the future.
We work in partnership with clients and families to find out whom and what is important to them. A sense of control over life is crucial for wellbeing. We empower people to participate and exercise choice in the support they receive.
Independence is being in our home and community. The familiarity and associated memories make us feel safe and secure. Clients choose who will stay with them in their home so they do not have to leave.
Self-esteem is enhanced by feeling that we have purpose and a valued role. If clients wish to continue their learning or resume work, they will be supported to achieve their potential. We explore client’s aspirations, liaise with employers and education providers and help them to develop.
CQC registration
DBS checks
Employment history and references
Identity checks
Eligibility to work in the UK
NMC registration
Immunisation
Comprehensive and client specific staff training
Customer surveys
Staff feedback forms
Audits – internal and external
Audits by clients
Daily care reports
Staff assignment report
Competency based interviews
